Experts & Opinions

Jul 13, 2021
In the physical trade show world, exhibitors get to move in early, the big ones even earlier. The booth space is a home away from home, with care put into how tchotchkes are displayed and cases of water hauled in to keep the staffers hydrated. Exhibitors need time to move into their virtual booth space, too. Too many times we’ve heard about exhibitors scrambling to get passwords sorted, videos uploaded and staff trained on how attendees at virtual events will be able to interact with them. Turns out, exhibitor training and time to get settled are some of the major pain points expressed in a… more
Jul 08, 2021
One of my few joys of lockdown began when my state allowed limited re-opening of our local health club, and with it, the pool where I can swim laps in the morning. I had not been a regular visitor to the lap pool back in the “before times,” but I knew that the virus couldn’t thrive in chlorinated water, so it seemed safe to return.  There were a number of changes to my routine visit. I now scheduled my swim times in advance, and upon arrival, I had to hold my forehead in front of a digital thermometer, and then scan my membership key tag to record my visit. I have gone through this process… more
Jul 06, 2021
The new season of “The Food that Built America” is a fantastic show – there’s drama, conflict, emotion and lots of fascinating stories about the brands we see almost every day. It’s both inspiring and entertaining. And there are some mind-blowing lessons on business strategy, too – real stuff you can use right now. We just finished the episode on the “cola wars.” We all know the story of the “Pepsi Challenge,” where Pepsi sent people into shopping malls and street corners, asking people if they could tell which cup had Pepsi and which had Coca-Cola by taste alone. At the time, Pepsi had… more
Jul 01, 2021
Branding doesn’t just happen. It’s like every other business asset you’ve created. It takes time, effort and thoughtful action. Branding gives you and your employees a guidebook of how you want customers, clients, stakeholders and the general public to see and experience your business. And like any good guidebook, it is something that is carefully researched, planned and discussed. When you allocate the time and resources to engage in meaningful branding, you create a vision of how you want the world to see what you have to offer! If your business has been slow to embrace branding or if you… more
Jun 29, 2021
Universities and colleges have played a unique role throughout the pandemic. Many have acted as a voice of authority and trust, conducting world-leading research, analyzing findings, tracking the outbreak across the globe, and sharing this information with us across our news networks.  At the same time, these institutions recognized that the lives of their students were changing in rapid and tremendous ways, and simultaneously transitioned to virtual classes both quickly and seamlessly.  How, then, have their event programs been faring amid all of this? From donor and alumni networking… more
Jun 24, 2021
Nobody can predict the future, but I keep getting asked what the world of events is going to look like after COVID. After speaking with hundreds of individuals responsible for booking, planning and coordinating company events, here are the common themes I hear people reflect on. These insights come from doing hundreds of events during the pandemic and speaking to leaders in human resources, client engagement teams and event planners about how they are planning on returning to a world where we can do business in person once again. The new normal doesn’t mean we won’t have in-person events,… more
Jun 22, 2021
Exhibitors in a broad Ascend Media study shared some major pain points, recently published on LinkedIn. The feedback is worth digging into, and worth digging into EARLY in experience design, not late. It’s worth elevating these ideas to a strategic planning level and finding solutions for the stakeholders that financially support your events. We are addressing the Top 10 Concerns in a series of posts that outline solutions for supporting exhibitors in a virtual environment. We’ve distilled the Top 10 pain points into four big ideas to present solutions. The Four Big Ideas for Exhibitor… more
Jun 17, 2021
One interesting characteristic of virtual and hybrid events is that virtual (or digital) attendees can significantly outnumber those on-site. For example, February’s MWC Shanghai registered 25,000 attendees on-site and close to 125,000 virtually.  At large hybrid events, meetings and networking are key objectives for attendees whose business depends on making critical business relationships and decisions. Whether they’re participating in-person or remotely, attendees want to see the latest technologies and products and learn how they can apply them in their businesses. Similarly, exhibitors… more
Jun 15, 2021
The vaccine is here, and we are close to moving past this pandemic nightmare. It’s clear that in-person events are on the horizon, and event planners, like myself, are looking forward to hosting them again. However, whether or not attendees are ready to attend again is another question.  In a recent survey conducted by Event Farm, we asked event professionals, “What is your primary concern when planning in-person events amid the COVID-19 pandemic?” 76% of respondents cited attendee safety as a concern. Let that sink in for a minute: Attendee safety.  Being in the events industry for more… more
Jun 10, 2021
The concept of the traditional trade show is changing. Although the pandemic has accelerated the movement away from large in-person gatherings – or at least events that are restricted only to that format – companies continue to grow more creative in building their digital presence and enhancing their engagement with prospects at trade shows. Trade shows are a powerful place to show your company mission, messaging and branding to an oftentimes eager audience. According to CEIR: The Changing Environment of Exhibitions, 99% of marketers ѕаіd thеу found unique value from trаdе show еxhіbіtѕ that… more
Partner Voices
MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.