Want to Have a Successful Booth? Create a Memorable Attendee Experience!

August 11, 2015

Walking the packed showfloor for the American Society of Association Executives’ Annual Meeting, held this week at Detroit’s Cobo Center, it was abundantly clear that the busiest booths, by far, were ones that created a really fun, engaging attendee experience.

Some booths went for the straight up business approach with salespeople standing at the ready to talk with customers about the company’s latest offerings, other booths had the traditional promotional items – stuffed animals, pens, water bottles, etc. – and others stepped it up a notch.

At the Visit Milwaukee booth, they decided to show off one of the local delicacies in their city – over-the-top Blood Mary drinks.

People lined up for not only the actual drink, but the garnish that included choices of sausage, cheese, pickles, olives and more. The drink (and food) was complemented by a colorful graphic display.

“We worked for months with an ad agency to develop something for the show and then we scrapped the whole concept 2-3 weeks ago,” said Megan Gaus, senior director of marketing and communications for Visit Milwaukee.

She added they decided to bring everything in-house and came up with the idea they took to the show. “Milwaukee is known for beer and cheese, but we have a pretty rich Bloody Mary scene, so we thought that might get some good booth traffic,” Gaus said.

And, their last-minute gamble paid off, in more ways than one. They poured 700 Bloody Marys, which translated to 700 leads, and, even better, the entire concept only cost a few thousand dollars.

“I’m really blessed to have a really talented team,” Gaus said. ASAE agreed, naming the booth second place in its “Best-in-show in-line booth contest.”

Another booth that created a lot of fun engagement was a2z, Inc.’s, where they showed off their ChirpE Photo Booth product.

Attendees stood in front of a green screen and were able to pick from a number of backgrounds and props, such as being in a rock band or in a cartoon.

“The ChirpE Photo Booth is making a huge impact on social media,” said Beth Hays Kepnes, director national sales. “It gets a lot of attention and drives value for the booth. The number of impressions exponentially increases, and people are just having so much fun!”

Some other booths that made an impact on the showfloor included the Geico booth that had a dizzying amount of activities going on at the same time. There was a claw machine in which people could try and win a small gecko or bigger stuffed animals. They had a 3-D printer making, of course, little green geckos they were giving away. And, if you filled out a short form on an iPad a wheel would automatically spin and you could pick from several different prizes.

During all of this prize giving, a life-size gecko walked around high-fiving everyone and music blared from speakers all over the booth. Yes, they were very, very busy.

Over in the Korea Tourism booth, they took a more subtle approach. People could dress up in ornate, silk robes and have their picture taken in front of a beautiful backdrop, or have their name hand-stamped in Korean letters on a colorful fan.

In the Louisville Convention & Visitors Bureau booth, they took the idea of loving their city to another level with signage proclaiming #LousivilleLove, tons of giveaways, such as an ice cube tray made specifically for bourbon, and salespeople dressed to the nines.

The St. Louis Convention & Visitors Commission was back again with its extremely popular ‘Build-a-Bear’ exhibit at which attendees stood in long lines for a special stuffed animal to take back home.  

In all, there were a lot of booths that brought out their ‘A’ game at the ASAE annual meeting, and, as a result, the showfloor consistently was buzzing with energy from the minute the doors opened until they closed both exhibit hall days.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.