How to Engage with Attendees at Trade Shows

December 15, 2017

Kristin Hovde

Kristin Hovde is the Website Manager and Blogger for Smash Hit Displays, an online trade show display company that has many booths, accessories, and flooring available.

There are several benefits associated with investing your time and energy in expanding the marketability of your product via a trade show. Trade fairs are powerful marketing systems that can bring new customers to your roster while maintaining your current relationships with your brand loyalists. It’s one of the only times where there will be a concentrated presence of international buyers, sellers and investors in one place in such a short period of time.

In addition, trade shows provide an insight of the market and industry, introduce you to the latest innovations and trends of your competitors, as well as help you obtain new ideas for your business and evaluate the competition.

Despite all of these benefits, many exhibitors do not use their time at a trade show wisely. A lot of times, business owners think that all they have to do to be successful at a trade show is to open a booth and the customers will eventually come. Sure, customers will happen, but only at a trickle and conversions will likely be bleak. People who are visiting trade shows will be experiencing sensory overload – there are going to be many booths vying for their attention and only a limited amount of time for them to do so.

That’s why it’s so essential to stand out and actively engage with would-be customers to achieve the best results possible – not just for the buyers you meet, but also for yourself.

How to Make Your Booth More Interactive

Gamify the interaction. Turn your trade booth into a game where trivia questions are asked and prizes are handed out for those who answer the questions correctly. You can even make these games more interactive by using a prize wheel that a potential customer can spin after answering a question correctly that determines what prize they win. This is where your imagination is an advantage. Regardless of the prize, make sure that it shares contact information, a logo, company name or a website address. For those who didn’t answer the question with the correct response, give them a lesser prize of a card with your company’s contact information or details about your services.

Incorporate flashy technology. Leverage technology to your advantage at your next trade show. There is usually a way to incorporate technology to make it more alluring, giving the opportunity for visitors to “play” in your booth and spend more time in it. Consider including touchscreen technology, where a tablet is used to demonstrate the subtler aspects of your product. You can go full out with remote-controlled drones and even projected gaming systems. Whatever sort of technology you use to galvanize your audience, make sure that it’s associated with your brand or product.

Use Hashtags. Hashtags can be a powerful marketing tool. Posting a hashtag contest to allow attendees to conjure up relevant post for clever company hashtags can be a way to involve people that follow you on social media. Witty, branded hashtags can also be used to win prizes. A live projection screen of the live feed will increase the engaging factor of the trade booth and improve its visibility.

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.