Bizzabo Launches Klik Experiential Wearable On-Site Technology for Events

November 11, 2022
Bizzabo SmartBadge technology

Bizzabo, the Event Experience Operating System (OS), unveiled Klik Experiential, featuring SmartBadge™ wearable onsite technology that empowers event professionals to deliver enhanced experiences for attendees and exhibitors while capturing insightful behavioral data.

The new technology is designed to build upon Bizzabo’s wide range of in-person solutions for registration, check-in and lead retrieval, as the company has seen an increase of 724% in the number of in-person events on its platform between January and September of this year. Looking ahead, 85% of event organizers plan to host at least three in-person events in 2023, with 35% planning to host at least 10, according to a recent Bizzabo survey.

“Marketers discovered the value of detailed, real-time data insights when they pivoted to virtual events,” said Eran Ben-Shushan, CEO and co-founder if Bizzabo. “With the introduction of Klik Experiential, we’re inviting organizers to build on what they learned from virtual events to make the new era of in-person events even brighter.

The SmartBadge enables the best of both worlds: face-to-face interactions supported by powerful, intuitive technology to amplify the value of events for organizers, attendees and exhibitors, according to Ben-Shushan.

“Just because in-person events are back doesn’t mean the data is gone,” he said.

Capabilities of Bizzabo’s wearable technology include the following:

  • Attendees can check into sessions, download content and optimize networking capabilities, exchanging contact information with exhibitors and other attendees with the click of a button. 
     
  • Exhibitors can capture, access and use simplified, robust lead retrieval through seamless interactions.
     
  • Event organizers can capture unparalleled attendee behavioral data through passive tracking and streamline session management, leveraging data to make decisions about and activate in-the-moment adjustments.
     
  • The SmartBadge is reusable, allowing organizers to return badges to Bizzabo to be reset and recycled as needed. 
     
  • The SmartBadge ensures data privacy, as no personal information is stored on it. 

Additional features of the SmartBadge include: 

  • OneKlik Touchpoint, which eliminates the need for standard URLs or shipping and printing to and from events. With just a click, attendees can download content and information seamlessly throughout the event. 
     
  • Audience Lights, which remotely light up attendee SmartBadges. They can be lit up all at once to heighten engagement in large sessions or feature customized colors for defined groups, such as ticket types.
     
  • Digital Heatmaps to visualize attendee engagement in near-real time on organizers’ event dashboards to better identify popular sessions and exhibitors. 
     
  • Gamification through touchpoints, session attendance or Klik networking to enhance experiences and provide increased opportunities for branded sponsorship. 
     
  • The Klik exhibitor portal, which gives exhibitors easy, quick access to leads during and after the event.


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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.