Simple Rules for Improved Email Subject Lines

July 21, 2013

Online communication plays a crucial part in your marketing efforts and sizable piece of this consists of email messages. I was reminded of the importance of how these emails are designed by a recent article on http://www.business2community.com that highlighted 25 interesting email statistics.

The statistics that stood out for me included:

  • 64% of people say they open an email because of the subject line.
  • Subject lines with 30 or fewer characters performed above average in opens and clicks.

The subject line is SO important and yet is often given the least amount of attention when the email is designed. If you can’t get the reader to even open the email then your entire effort is lost! Below are a few simple rules for enhancing your email subject lines and improving your open rates.

  • Choose a short, compelling, informative subject line
  • Give a clear indication of what is in the email that is of interest to the reader
  • Keep the length to 50 characters or less. (less is more!)
  • Avoid these words: Free, Help, Percent off and Reminder
  • Avoid using promotional phrases, CAPS or exclamation marks

Last, but not the least, experiment with varied subject lines and keep track of which ones perform better!

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MGM Resorts is committed to fostering an inclusive and diverse culture, not just among employees and guests but also within its supply chain. The company prioritizes procuring goods and services from businesses owned by minorities, women, veterans, people with disabilities, LGBTQ individuals and those facing economic disadvantages. This commitment is integral to MGM Resorts' global procurement strategy.    Through its voluntary supplier diversity program, MGM Resorts actively identifies and connects certified diverse-owned suppliers to opportunities within its supply chain. The company is on track to spend at least 15% of its biddable procurement with diverse-owned businesses by 2025, demonstrating that supplier diversity is not only a social responsibility but also a strategic business imperative.    Supplier diversity isn’t just the right thing to do – it’s good for business. A diverse supply chain allows access to a broader range of perspectives and experience, helping to drive innovation, entrepreneurship and resilience, while strengthening communities. At MGM Resorts, engaging diverse suppliers ensures best-in-class experiences for guests and clients. Supplier diversity ensures a more resilient supply chain while supporting economic development in the communities in which it operates.   The impact of MGM Resorts' supplier diversity initiatives is significant. In 2023, these efforts supported over 3,500 jobs across more than 30 states, contributed over $214 million in income for diverse-owned businesses and generated more than $62 million in tax revenue. The story extends beyond the numbers – it reflects the tangible benefits brought to small and diverse-owned businesses, fostering economic empowerment in their communities.    MGM Resorts also supports the development and business skills of diverse-owned businesses through investment, mentorship and education. Through the MGM Resorts Supplier Diversity Mentorship Program, the company identifies, mentors and develops diverse-owned businesses to fill its future pipeline, while providing businesses with tools and resources to empower and uplift. Since 2017, the program has successfully graduated 105 diverse-owned businesses and is on track to achieve its goal of 150 graduates by 2025.     MGM Resorts’ commitment to supplier diversity not only enhances its business operations but also plays a crucial role in uplifting communities and fostering economic development. This approach reinforces the idea that diversity is a powerful driver of innovation and resilience, benefiting both the company and the wider community.